This Privacy Policy explains how CAMON SECURITY LTD ("we", "us", "our") collects, uses and protects personal information obtained through this website (camon-security.co.uk) and through security system enquiries submitted via this website or by email.
We are committed to handling personal data responsibly and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
The data controller responsible for personal data collected through this website is:
CAMON SECURITY LTD
Company number: 17240289
Registered office: Flat 20, 18 Mayday Road, Thornton Heath, England, CR7 7GY
Email: [email protected]
What personal data we may collect
We may collect the following categories of personal data through this website:
- Contact information — name, email address, telephone number
- Enquiry details — property type, location, service interest, preferred timeframe and any information you voluntarily provide in the enquiry message
- Company or organisation name — where provided voluntarily as part of a business or commercial enquiry
- Technical data — IP address, browser type, pages visited and time spent on the website (if analytics are in use — see Cookies section below)
We do not collect any special category personal data (such as health, financial or biometric information) through this website.
How we collect personal data
Personal data is collected in the following ways:
- When you complete and submit the security system enquiry form on this website
- When you send an email enquiry directly to our email address
- Through website analytics or cookies, where applicable (see Cookie Policy)
Why we use your personal data (lawful basis)
We process personal data on the following lawful bases under UK GDPR:
- Consent — where you have provided consent via the enquiry form consent checkbox, we use your contact details and enquiry information to respond to your security system enquiry.
- Legitimate interests — where we have a legitimate interest in processing enquiry details to assess whether we can assist with your security system requirements, provided this does not override your rights and interests.
- Legal obligation — where we are required to process or retain data to comply with applicable law.
How we use your personal data
Personal data collected through this website may be used for the following purposes:
- Responding to security system enquiries submitted via the website or by email
- Assessing the nature of an enquiry and discussing suitable security system options
- Communicating with you about the enquiry and any follow-up discussions
- Improving the website and user experience (where analytics are in use)
- Complying with legal and regulatory obligations
We do not use personal data for unsolicited marketing without explicit consent, and we do not sell personal data to third parties.
How long we keep your data
We retain personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. Enquiry-related data is retained for a reasonable period to allow for follow-up correspondence and business record-keeping. Where an enquiry does not progress further, data will be deleted or anonymised within a reasonable timeframe.
Sharing your personal data
We do not share personal data with third parties except:
- Where required by law or a competent authority
- With service providers acting as data processors on our behalf (for example, email or form submission services), who are required to handle data in accordance with UK data protection law
- Where you have explicitly consented to sharing
We do not transfer personal data outside the UK or European Economic Area without ensuring appropriate safeguards are in place.
Your rights under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request that inaccurate or incomplete data is corrected
- Right to erasure — to request that your personal data is deleted in certain circumstances
- Right to restrict processing — to request that we limit how we use your data in certain circumstances
- Right to data portability — to receive your data in a portable format in certain circumstances
- Right to object — to object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at: [email protected]
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
Cookies
This website may use cookies. For information about what cookies are used and how to manage them, please see our Cookie Policy.
Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss or misuse. However, no internet transmission is entirely secure, and we cannot guarantee absolute security of data transmitted to or from this website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We recommend reviewing this policy periodically.
Contact us
For any questions about this Privacy Policy or the way we handle personal data, please contact us:
CAMON SECURITY LTD
Email: [email protected]